Twelve services that cover the whole journey, from your first medical report to follow-up care at home. Use only the ones you need.
Understand the case and see your options.
01The first step is to understand your case clearly. We help you collect and organise:
With your permission, we send these documents to selected hospitals for review.
02Different hospitals may offer different doctors, treatment plans, facilities and prices. We help you receive options from hospitals in different countries, based on:
We provide choices and information. We do not force you to select any hospital or doctor.
03Sometimes a patient or family wants another medical opinion before making a decision. We help you request one from a qualified doctor or hospital, which may help you understand:
The medical opinion is provided directly by the doctor or hospital, not by Fidinda Health Solutions.
04We help you request treatment plans and estimated costs from selected hospitals. When possible, we prepare a simple comparison showing:
Hospital quotations are estimates only. The final treatment and cost may change after the doctor examines the patient.
05An online consultation may help the patient speak with a doctor before travelling. We help coordinate it and may assist with:
The doctor is responsible for all medical advice given during the consultation.
Book the hospital, travel and a place to stay.
06After you select a hospital, we coordinate with its international patient department. Our support may include:
All treatment, admission and discharge decisions are made by the hospital.
07We help patients and accompanying family members prepare for their journey. Our travel support may include:
Visa approval is decided only by the relevant embassy or immigration authority.
08Patients may need a hotel, guest house or apartment near the hospital. We help you find suitable accommodation based on:
Accommodation may be arranged through hotels, property providers or other service partners.
Stay informed and supported in a new country.
09Language should not stop a patient from understanding important information. We can help arrange language support during:
Translation may be provided by our own translators, the hospital or an independent language service provider.
10Our patient coordinator remains connected with the patient and family during the medical journey. We may help with:
Medical questions are always referred to the treating doctor or hospital.
Go home with your records and continued care.
11Before the patient returns home, we help check that important hospital documents have been collected. These may include:
All documents are prepared and issued by the hospital or healthcare provider.
12Care may continue after the patient returns home. We help coordinate communication between the patient and the treating hospital, including:
All follow-up medical advice must come from a qualified doctor.
Call us in Khmer on +855 16 812 444 or in English on +855 17 457 244, or send an enquiry online.
